IT SUPPORT CONTRACTS
LEADING IT SUPPORT CONTRACT SUPPLIERS BASED IN JOHANNESBURG
Outsourced IT Department for 10 to 250 user companies providing National IT support contracts to businesses in South Africa.
WITH ONE OF THE TOP PERFORMANCE HISTORIES IN THE LOCAL INDUSTRY.
ASG is one of the premier IT companies in Johannesburg well situated to present professional IT support contracts to the South African business market. If your business is currently running anywhere from 10 to 250 PCs, the ASG team can provide you with a comprehensive and all-inclusive solution. As respected providers of IT support services, we pride ourselves on delivering affordable, top rated expertise to your company, ensuring that your business is always operating at its peak.
Many IT service providers offer only selected services to their customers, which means that clients often have to engage with many IT companies and vendors – creating operational slow-downs and other issues.
However, that is not a concern with ASG. We offer all the IT support services that your business needs. We present our unique executive reports and preventative maintenance checklists to you monthly where you can monitor ASG’s performance to ensure we provide you with the professional IT support service that you are paying for.
IT Support Contracts for Unlimited Onsite and Remote support for Desktops, Networks and Servers
When an emergency arises, the last thing you want to worry about is whether the issue warrants another payment. ASG offers unlimited IT support.
WHAT WILL IT COST TO GET RID OF YOUR ONGOING IT ISSUES AND FRUSTRATIONS?
Dependent on their IT requirements and company size, our customers generally pay between R6,000 – R95 000 per month for their IT support plans.
- Budgetary pricing for companies with between 10 to 50 users will pay from R6000 to R21 500 per month.
- Budgetary pricing for companies with between 70 to 250 users will pay from R35 000 to R95 000 per month.
This includes unlimited remote and onsite IT Support for your workstations and servers, all security software (anti-spyware, anti-virus and anti-spam) and monitored data backups so that your most important files are backed up.
ASG is one of the best IT companies in South Africa helping businesses in Johannesburg, Gauteng, Cape Town, Durban, Pretoria, Sandton, Midrand, Centurion and Port Elizabeth. Our technical services are spreading into Africa! Call us today for all your IT support services requirements.
"TOTAL CARE" IT SUPPORT CONTRACT overview
- Unlimited Help Desk support
- Unlimited Remote support for desktops, networks and servers
- Unlimited Onsite support for desktops, networks and servers
- IT support hours (8-5pm weekdays)
- Emergency support after hours, Saturdays , Sundays and Public holidays (Additional overtime surcharge)
- Unlimited user administration, system add, moves and changes
- Preventative maintenance with 24×7 monitoring and alerting
- Third party vendor management
- Monthly health checks and performance tune-ups
- Patch Management
- Managed Anti-Virus and Anti-Ransomware
- Managed Cloud Security for your email
- Managed IT Security and Firewalls
- Managed Internet Content and Web filtering
- Monitored onsite backups to local NAS drive
- Monitored offsite backup replication to our data centre for your critical data
- Server backup monitoring and alerting
- Restores and recoveries for files and folders data or complete system and server restores to dissimilar hardware in case of a disaster
- Fixed price for projects
- Consulting services
- IT assessments and network audits
- Cost and budget planning
- Procurement – hardware and software
- Fibre and Wireless Broadband Internet connectivity
- Email and Website hosting – Exchange Online, Office 365 and Google apps for business
- CCTV Surveillance Camera Systems and Access Control systems
- PABX phone systems – Hosted and On-premise – VOIP
- Voice and data cabling services – IT & Telecoms Infrastructure installations and maintenance
ASG installs Anti-virus and anti-spyware on every one of your workstations and servers – for FREE forever! While on our IT support plans.
That means that you don’t need to renew your Anti-virus and anti-spyware licenses each year. If you have 20 PC’s and a couple of servers this will save you at least R7 000 per year.
Monitored backup solution with offsite replication of your critical data for all clients – Free forever!
This means you don’t need to be buying, renewing or managing your backup solutions licensing each year.
If you have 5 key PC’s and a couple of servers this will save you at least R20,750 per year. (Offsite data storage costs additional)
Switch to ASG today!
Contact us for a hassle free transition that can be done within 24 hours and will completely eliminate your IT, network and server downtime