IT SUPPORT GAUTENG
Do these IT problems keep you up at night?
Are you worried about the possibility of your network getting hacked or your financial data being encrypted by ransomware? Are you unsure whether your IT security, firewall, or servers are sufficiently protected against malicious threats?
Are you concerned about the potential risks of server hardware crashes, theft of servers and laptops, or the threat of fire destroying your critical IT equipment? Are you uncertain about the status of your backups, whether you have a reliable disaster recovery plan, or if you are prepared to handle any IT-related issues? Can your business afford to experience days of downtime while you struggle to restore and recover your IT systems?
Frustrated with an unreliable IT team that takes hours to resolve recurring IT problems, lacking the necessary skills to effectively fix your IT issues and maintain smooth system operations?
ASG is your preferred IT solutions partner for a low Fixed Monthly Fee
IT SUPPORT COMPANIES GAUTENG - ASG
Comprehensive IT Support services for companies in Gauteng
Few IT companies in Gauteng offer the no risk guarantee on IT support contracts that ASG does.
In addition to offering the widest range of support services and products, ASG has raised the bar in terms of customer satisfaction and service delivery.
Searching for a dependable IT support company in Gauteng to handle your tech challenges? At ASG, we’ve been the outsourced IT department for South African SMEs since 1988, serving Johannesburg, Sandton, Midrand, Pretoria, and beyond with proactive, flat-rate support. Our model includes unlimited remote and on-site assistance, ensuring minimal downtime in a market where the IT services sector is projected to reach USD 14.73 billion in 2025, growing at a 12.87% CAGR through 2030.
Gauteng businesses face escalating cyber threats, with ransomware dominating attacks and a sharp rise in cybercrime across Africa reported by INTERPOL in 2025. Human error and phishing contribute to 70% of incidents, while only 29% of organisations plan significant cybersecurity budget increases this year. ASG aligns with our customer-centric ethos and Level 2 B-BBEE status, delivering POPIA-compliant solutions that safeguard data and support local empowerment.
Tailored IT Services Gauteng:
We recognize that each business in Gauteng has unique IT requirements. ASG’s IT services are fully customizable to suit your specific needs and budget. From small businesses to large enterprises, we cater to all, ensuring that you get the right solutions that maximize productivity and efficiency.
With over 36 years of experience, ASG outshines generic providers by offering a no-risk, money-back guarantee: cancel within four months with 24-hour notice and get up to 30 days refunded. We prioritise proactive monitoring to prevent issues, unlike reactive fixes that cost SMEs up to R45 million per breach.
Our certified team provides 24/7 options via SLAs, remote tools like AnyDesk, and on-site visits across Gauteng. As a trusted partner, we integrate with your cloud setups—Microsoft Azure, Google Workspace—reducing costs by up to 30% through efficient scaling. Key advantages:
- Local Expertise: Tailored for Gauteng’s load shedding and connectivity demands.
- Predictable Pricing: Flat fees, no surprises, scalable for 10–250 users.
- Rapid Response: Average fix time under 2 hours, with nationwide coverage.
- Proven Track Record: Serving SMEs amid 8% ICT growth to USD 102.40 billion by 2034.
Continuous Monitoring and Support:
Our commitment to your business doesn’t end with implementing compliance measures. ASG provides ongoing monitoring and support to ensure that your systems remain secure and compliant with evolving GDPR and POPI regulations. With us as your IT partner, you can focus on your core business operations while having peace of mind knowing that your IT infrastructure is in capable hands.
ASG is your go-to Gauteng IT company, providing reliable IT support services that empower businesses to thrive in the digital landscape. We prioritize your data security and compliance with GDPR and POPI regulations, ensuring that your business operates securely and efficiently. Partner with ASG today, and let us take care of your IT needs while you focus on growing your business. Contact us now to learn more about our IT services in Gauteng and how we can cater to your unique requirements.
Take advantage of our money-back guarantee which states that if you are not happy with our Managed IT service in the first four months of the SLA agreement, you can cancel with only 24 hour notice, and we will refund you for up to 30 days of our Managed IT service, no questions asked.
We offer IT services in Sandton, Johannesburg and other cities in the Gauteng vicinity.
Does your company have IT problems that are giving you sleepless nights?
ASG offers an All-inclusive, Comprehensive and Customised IT Support Solutions for a low Fixed Monthly Fee
ASG delivers end-to-end managed IT services, customised for your operations. We handle everything from setup to maintenance, focusing on stability in high-stakes environments.
Our core services include:
- Helpdesk and Troubleshooting: Unlimited remote support for hardware, software, and user issues, plus on-site for complex fixes.
- Network and Infrastructure: Design, cabling, WiFi optimisation, and VoIP integration for seamless connectivity.
- Cybersecurity and Backups: Firewalls, antivirus, vulnerability scans, and automated backups with offsite replication to counter 53% rise in SME cyber extortion.
- Cloud and Load Shedding Solutions: Migration to hybrid clouds and UPS/inverter setups providing 4+ hours of backup power.
- Server and Data Management: Virtualisation, disaster recovery, and compliance audits.
- Hardware Procurement: Sourcing laptops, servers, and peripherals with extended warranties.
We support Windows, macOS, and mixed environments, ensuring compatibility for Gauteng’s diverse sectors like finance and logistics.
Benefits of Partnering with ASG in Gauteng
Managed IT from ASG boosts efficiency, cutting downtime by 80% and freeing internal teams from burnout. In Gauteng’s competitive landscape, our services enable digital transformation, with SMEs reporting 25% productivity gains post-implementation.
You’ll gain:
- Cost Savings: Flat-rate model slashes TCO versus in-house IT.
- Compliance Assurance: POPIA-aligned encryption, access controls, and audits to avoid up to R10 million fines.
- Scalability: Adapt to growth without lock-in, supporting hybrid work.
- Resilience: Proactive threat hunting amid Africa’s surging AI-driven attacks.
As a B-BBEE Level 2 contributor, we foster skills development while delivering world-class support.
POPIA-Compliant IT Support for Secure Gauteng Operations
POPIA demands robust data handling, and ASG embeds it into every service: encrypted communications, multi-factor authentication, and regular audits. We align with GDPR for global clients, ensuring your Gauteng-based operations meet legal standards without added complexity.
How do you begin with ASG?
Many IT Companies in Gauteng make it complicated whereas we keep it simple and in plain English
We meet with you to discuss your IT frustrations and understand more about your business. We will assess your IT infrastructure with our comprehensive IT & Technology Assessment worth R6500 for free (under 2 hours, no commitment or payment required) to determine where your information technology and IT security is at risk and then provide you with a clear and concise road map to mitigate all IT problems.
Our Technology Assessment includes:
- Our Key accounts manager and IT specialists will visit you at your office to review IT infrastructure, servers, firewall, network security, internet and wireless connectivity, backup procedures, UPS and power requirements etc.
- We help create your clear and concise IT plan for the next 2 years to ensure that you know where your IT infrastructure and systems needs to be reconfigured to best practice, replaced, upgraded or implemented to ensure uptime for your critical business systems.
- Our IT consultant will meet with you to explain your Technology Assessment in plain English and discuss ways we can help your business.
WATCH THE VIDEO BELOW TO LEARN MORE ABOUT ASG AND HOW THEY CAN HELP YOUR BUSINESS WITH IT
Book a free IT assessment from ASG's IT Companies in Gauteng today
WHY CHOOSE ASG OVER OTHER IT COMPANIES IN SOUTH AFRICA
We boast a portfolio of more than 80 companies that entrust their IT outsourcing to us. Our clients consistently express their appreciation for our unwavering dedication to their needs and business, especially when it comes to resolving their IT challenges. The secret lies in our professional, comprehensive, and swift support services, which are unparalleled in the industry.
Unlike many other IT companies in Gauteng, who may offer a fast response but compromise on quality and professionalism, we have maintained our high standards throughout our 30+ years of experience. Our expertise has proven invaluable to numerous businesses, as we have assembled a team of over 40 highly trained IT professionals who stand ready to tackle any issues that may arise. No matter the complexity or number of problems, we are committed to providing prompt solutions while optimizing your IT spending and ensuring your IT infrastructure operates at its best. Your business’s efficiency and reliability remain our top priorities.
CONTACT ASG for IT support services today
What to consider when looking for IT Companies in Gauteng?
There are many IT Companies in Gauteng that offer a range of IT services but when you are looking for one to be your outsourced IT company then it is better to choose one that covers them all. For example, experienced IT companies that have been around for 30+ years tend to offer all the services required to run a complete IT department. These are the type of IT companies that your business should choose because the experienced IT companies will know how to handle all IT-related issues that your business could face. This will ensure you have one point of contact for all your IT issues. The best trait to look for in these IT companies is if they offer free compressive technology assessments.
How do IT Companies in Gauteng manage my IT Services?
A managed IT Service Provider or Outsourced IT Department in Gauteng can remotely manage your IT equipment or go to your premises in order to manage your IT infrastructure and end-user systems.
What type of IT Services should IT Companies in Gauteng offer?
- Remote IT Support
- Computer Support
- IT Support Contracts
- IT Consulting Services
- Server and Network Support
- IT Assessments and Network Audits
- Monitored Backups & Data Protection
- Internet Connectivity such as Fibre, LTE and Wireless
- Computer Network Cabling, Installation and Wireless Networking
Why should I outsource my IT Services?
Outsourcing your IT and IT infrastructure to an IT Company in Gauteng allows you to focus more on your business and less on managing your IT because your outsourced IT company will have the team required to maintain your IT infrastructure at a more affordable cost than if you had an IT technician or internal IT staff. Essentially, you are getting an entire team of professional IT technicians to support your business for less than your in-house technician.
How much do Technology Assessments cost?
An initial two hour Technology Assessment consultation is absolutely free. The advantage of this free assessment is that you can call-out an IT Company in Gauteng to do a complete and comprehensive IT risk assessment to identify any strengths and weaknesses in your company’s IT infrastructure. After the IT Company provides you a comprehensive report, you can request a customised quote on getting your IT infrastructure fixed and secure again.
Why outsource my IT to ASG?
There are over 80 companies that outsource their IT to ASG where customers constantly express their gratefulness for how ASG fixes their IT problems quickly and efficiently. This is due to ASG’s trained engineers providing IT supports services in a most professional, comprehensive manner to businesses in Gauteng.
ASG’s over 30 years of experience and knowledge assist many companies keep their IT running optimally because their team of over 40 trained IT professionals are monitoring and managing your IT infrastructure continuously. Their IT technicians ensure that no matter the IT issues, they are capable of solving the issues and keeping your IT infrastructure running in optimally.
There are many IT Companies in Gauteng that offer a range of IT services but when you are looking for one to be your outsourced IT company then it is better to choose one that covers them all. For example, experienced IT companies that have been around for 30+ years tend to offer all the services required to run a complete IT department. These are the type of IT companies that your business should choose because the experienced IT companies will know how to handle all IT-related issues that your business could face. This will ensure you have one point of contact for all your IT issues. The best trait to look for in these IT companies is if they offer free compressive technology assessments.
A managed IT Service Provider or Outsourced IT Department in Gauteng can remotely manage your IT equipment or go to your premises in order to manage your IT infrastructure and end-user systems.
- Remote IT Support
- Computer Support
- IT Support Contracts
- IT Consulting Services
- Server and Network Support
- IT Assessments and Network Audits
- Monitored Backups & Data Protection
- Internet Connectivity such as Fibre, LTE and Wireless
- Computer Network Cabling, Installation and Wireless Networking
Outsourcing your IT and IT infrastructure to an IT Company in Gauteng allows you to focus more on your business and less on managing your IT because your outsourced IT company will have the team required to maintain your IT infrastructure at a more affordable cost than if you had an IT technician or internal IT staff. Essentially, you are getting an entire team of professional IT technicians to support your business for less than your in-house technician.
An initial two hour Technology Assessment consultation is absolutely free. The advantage of this free assessment is that you can call-out an IT Company in Gauteng to do a complete and comprehensive IT risk assessment to identify any strengths and weaknesses in your company’s IT infrastructure. After the IT Company provides you a comprehensive report, you can request a customised quote on getting your IT infrastructure fixed and secure again.
There are over 80 companies that outsource their IT to ASG where customers constantly express their gratefulness for how ASG fixes their IT problems quickly and efficiently. This is due to ASG’s trained engineers providing IT supports services in a most professional, comprehensive manner to businesses in Gauteng.
ASG’s over 30 years of experience and knowledge assist many companies keep their IT running optimally because their team of over 40 trained IT professionals are monitoring and managing your IT infrastructure continuously. Their IT technicians ensure that no matter the IT issues, they are capable of solving the issues and keeping your IT infrastructure running in optimally.
We cover Johannesburg, Sandton, Midrand, Pretoria, Centurion, Randburg, and surrounding regions with remote and on-site services.
Yes, our flexible SLAs include 24/7 monitoring and response for critical systems, ensuring continuity during outages.
We install UPS systems and inverters providing 4+ hours of backup, tailored to keep servers and WiFi operational.
ASG’s flat-rate plans start at R5,500 monthly, including unlimited support—no hidden fees, scalable for SMEs.