ASG IS ONE OF THE LEADING IT COMPANIES IN SOUTH AFRICA
Outsourced IT Department for 10 to 250 user companies providing National support to businesses in Johannesburg, Sandton, Randburg, Midrand, Centurion, Pretoria, Gauteng.
Do these IT problems keep you up at night?
ASG is your preferred IT solutions partner for a low Fixed Monthly Fee
We offer all-inclusive unlimited on-site and remote IT support services.
ASG is one of the premier IT companies in South Africa. We offer professional Outsourced IT services, IT support, IT maintenance, technology and software solutions to the business market. Our excellent customer service is what makes us one of the top IT companies in Johannesburg, Gauteng.
- If your business is currently running anywhere from 10 to 250 PCs, the ASG team can provide you with a comprehensive and all-inclusive solution. As respected providers of IT support services, we pride ourselves on delivering affordable, top rated expertise to your company, ensuring that your business is always operating at its peak.
- Many IT service providers offer only selected services to their customers, which means that clients often have to engage with many IT companies and vendors – creating operational slow-downs and other issues. ASG’s methodology for providing IT support services and contracts differs in that we offer a complete solution, encompassing every aspect of IT support.
- ASG can help your company to reduce your technology & security risks, lower business costs and run more smoothly by Outsourcing your IT to a professional Managed Services IT company.
- Our goal is not to onboard customers, but to build long term relationships, by becoming a partner in your business, your Virtual CIO & Outsourced IT Department.
- ASG has been in the IT industry as a professional Outsourced IT Support Company for over 30 years. This is longer than most other IT Companies around and we have been dedicating our services as one of the best IT Companies in Sandton, Midrand, Randburg, Ekurhuleni, Pretoria, Centurion, and many other places all over Johannesburg, Gauteng and South Africa.
At ASG we have several systems in place to monitor all the technology of your busines such as IT system health and preventative maintenance checks, daily backups, automatic fault reporting and other measures in place which ensures that we know about the problem as soon as it arises and then respond immediately to resolve it. We focus on your IT problems while you focus on what is most important, running your business trouble-free and growing.
Why it is cheaper and less hassle to Outsource your IT to IT Companies than employing your own IT staff?
- The costs are lower to Outsource your IT to us for a fixed fee per month than employing your own IT staff. The price for hiring a CIO, IT manager or IT specialist is typically around R49 500 per month plus you would need a Network administrator or Computer technician for around R25 000 per month to support your users on a daily basis. This comes to a monthly combined cost of R74 500 per month.
- You also need to worry about hidden costs of recruitment, training, leave, sick leave and the huge skills loss plus the inconvenience caused when they resign and you have to replace them.
- It is also very difficult to find the right people with the correct technical knowledge & skill set, experience, attitude and work ethic to take care of your IT strategy and infrastructure.
What will it cost to get rid of your ongoing IT issues and frustrations when Outsourcing your IT Department to IT Companies for a fixed fee per month?
- Budgetary pricing for companies with between 10 to 50 users will pay from R6000 to R21 500 per month.
- Budgetary pricing for companies with between 70 to 250 users will pay from R35 000 to R95 000 per month.
- This includes unlimited remote and onsite IT Support for your workstations and servers, all security software (anti-virus, anti-spyware and anti-spam) with monitored data backups so that your most important files are backed up.
ASG’s IT Support Services are GDPR and POPI compliant:
Our world-class services and technology conform to the international GDPR standards and Protection of Personal Information Act (POPI) ensuring your business remains compliant and secure. This means all your passwords and access are secure and encrypted with further protection from Multi-Factor Authentication. Keeping not only ourselves compliant, but also your business.
"TOTAL CARE" IT Support Contract Overview
- Unlimited Help Desk support
- Unlimited Remote support for desktops, networks and servers
- Unlimited Onsite support for desktops, networks and servers
- IT support hours (8-5pm weekdays)
- Emergency support after hours, Saturdays , Sundays and Public holidays (Additional overtime surcharge)
- Unlimited user administration, system add, moves and changes
- Preventative maintenance with 24×7 monitoring and alerting
- Third party vendor management
- Monthly health checks and performance tune-ups
- Patch Management
- Managed Anti-Virus and Anti-Ransomware
- Managed Cloud Security for your email
- Managed IT Security and Firewalls
- Managed Internet Content and Web filtering
- Monitored onsite backups to local NAS drive
- Monitored offsite backup replication to our data centre for your critical data
- Server backup monitoring and alerting
- Restores and recoveries for files and folders data or complete system and server restores to dissimilar hardware in case of a disaster
- Fixed price for projects
- Consulting services
- IT assessments and network audits
- Cost and budget planning
- Procurement – hardware and software
- Fibre and Wireless Broadband Internet connectivity
- Email and Website hosting – Exchange Online, Office 365 and Google apps for business
- CCTV Surveillance Camera Systems and Access Control systems
- PABX phone systems – Hosted and On-premise – VOIP
- Voice and data cabling services – IT & Telecoms Infrastructure installations and maintenance
ASG installs Anti-virus and anti-spyware on every one of your workstations and servers. While on our IT support plans.
That means that you don’t need to renew your Anti-virus and anti-spyware licenses each year. If you have 20 PC’s and a couple of servers this will save you at least R7 000 per year.
Monitored backup solution with offsite replication of your critical data for all clients – Free forever!
This means you don’t need to be buying, renewing or managing your backup solutions licensing each year.
If you have 5 key PC’s and a couple of servers this will save you at least R20,750 per year. (Offsite data storage costs additional)
What will it cost to get rid of your ongoing IT issues and frustrations?
Dependent on IT requirements and company size, our customers generally pay between R 6,000 and R 35,000 per month for their IT support plans.
This includes unlimited remote and onsite IT Support for your workstations and servers, all security software (anti-spyware, anti-virus and anti-spam) and monitored data backups so that your most important files are backed up.
ASG is one of the best IT companies in South Africa helping businesses in Johannesburg, Gauteng, Cape Town, Durban, Pretoria, Sandton, Centurion and Port Elizabeth.
Our technical services are spreading into Africa! Call us today on 011 975 7521 for all your IT support services requirements.
Many IT Companies make it complicated where we keep it simple and in plain English
We meet with you to discuss your IT frustrations and get to know you better. We offer a free IT & Technology Assessment worth R6500 (under 2 hours, no commitment or payment required) to determine where you are at risk from a technology and security perspective and determine how to mitigate these risks with our IT Roadmap and technology action plan.
Our Technology Assessment includes:
- Our Key accounts manager and IT specialists will visit you at your office to review IT infrastructure, servers, firewall, network security, internet and wireless connectivity, backup procedures, UPS and power requirements etc.
- We help create your IT roadmap and technology plan for the next 2 years, so that you know what IT infrastructure and systems needs to be reconfigured to best practice, replaced, upgraded or implemented to ensure optimal uptime for your critical business systems.
- Our IT consultant will meet with you to explain your Technology Assessment in plain English and discuss ways we can help your business.
We can help reduce your monthly IT spend while maintaining your IT infrastructure at a professional level with the following options:
- Review your Internet Connectivity which has had a 15% – 20% drop in prices this year.
- Cloud hosted or on-premise Phone systems that we install for your company can save you up to 40% on your phone bill every month.
- IT maintenance where outsourcing your IT staff with ASG means you are getting an entire team to look after your IT infrastructure with up to a 35% to 50% reduction on IT expenditure which includes that we train our staff to be up to date with all IT advancements to ensure you have an optimally running IT infrastructure backed by our team of experts. All for one single fixed monthly service fee.
- Security such as email consolidation, data security and firewalls, and IT infrastructure for a simpler but more secure solution.
- Cloud Hosted Servers, mail services such as Office 365, Teams and Sharepoint Online saves up to 25% on on-site maintenance costs where you do not need to worry about maintenance anymore.
- A rent-to-own solution where you can finance IT equipment which is more cost effective.
WHY CHOOSE ASG OVER OTHER IT COMPANIES IN SOUTH AFRICA
Book your free IT assessment today
We cover every aspect of IT support - below are some listed:
When an emergency arises, the last thing you want to worry about is whether the issue warrants another payment. ASG offers unlimited IT support.
Securing your companies data is imperative, and this is why we backup your files DAILY.
We provide security and assurance in the face of critical hardware failure in your office space from storms or accidents.
From patches to upgrades and new programs, we keep track of and implement advances to ensure your company is always running at optimal levels.
We continuously scan your network for unnecessary bandwidth drains which slow your office down.
Your company server is the heart pumping life into all of your vital systems. We provide the continual support to your server that it needs to maintain these essential processes.
Our IT solutions include providing protection from spam, spyware, malware and dozens of related online security issues.
The average company can engage multiple online vendors and, with this in mind, ASG will liaise with these vendors be they web designers or an SEM company.
We research all of the software and programs which may serve as valuable operational assets for your particular industry.
We put our years of expertise in play to ensure that you have a short and long term technology strategy.