IT SUPPORT PRETORIA
Do these IT problems keep you up at night?
Are you worried that your network might be targeted by hackers or that ransomware could lock up your financial data? Unsure about the level of protection your IT security, firewall, and servers have against harmful threats?
Concerned about the potential for server hardware failures, theft of servers and laptops by burglars, or the risk of a fire damaging your essential IT equipment? Are you uncertain about the effectiveness of your backups, the presence of a comprehensive disaster recovery plan, or any other IT-related concerns? Can your business withstand prolonged downtime as you strive to restore and reestablish your IT systems?
Frustrated with an inconsistent IT team that takes hours to address recurring IT problems, lacking the expertise to effectively resolve your IT issues and maintain seamless system operations?
ASG is your preferred IT solutions partner for a low Fixed Monthly Fee
IT SUPPORT COMPANIES IN PRETORIA
Comprehensive IT Support services for companies in Pretoria
Few IT companies in Pretoria offer the no-risk guarantee on IT support contracts that ASG does.
In addition to offering the widest range of support services and products, ASG has raised the bar in terms of customer satisfaction and service delivery.
Are you seeking a reliable IT support company in Pretoria to streamline your operations? Since 1988, ASG has served as the outsourced IT department for SMEs across Pretoria, Centurion, Menlyn, Hatfield, and surrounding areas, delivering proactive, flat-rate support. This includes unlimited remote and on-site help, vital as South Africa’s IT services market hits USD 14.73 billion in 2025, with a 12.87% CAGR to USD 26.99 billion by 2030.
Seamless Transition to ASG’s Services
Embark on a journey to simplified IT with ASG. Our process of transitioning to our services is designed to be simple and hassle-free, ensuring that you experience a seamless shift to a more efficient IT support solution.
Free IT & Technology Assessment
Begin by taking advantage of our complimentary IT & Technology Assessment. This assessment covers a thorough evaluation of your current IT infrastructure, identifying areas for improvement and optimization.
Tailored Solutions for Reduced IT Spend
At ASG, we believe in optimizing your IT infrastructure while reducing your monthly IT expenditure. Our team of experts will work closely with you to devise a tailored strategy that not only maintains your IT environment at a professional level but also helps you achieve cost savings.
We also offer IT support in Germiston, and do IT consultations in Sandton.
Comprehensive IT Services in Pretoria
ASG is dedicated to delivering IT support services that meet the highest standards. Our commitment includes providing solutions that align with regulations and security standards, ensuring your business remains compliant and secure.
Why Choose ASG for Your Pretoria IT Support?
With 36+ years of expertise, ASG offers a no-risk guarantee: cancel within four months for up to 30 days’ refund. We focus on prevention via monitoring, avoiding reactive costs from breaches averaging R45 million. Our certified engineers provide 24/7 SLAs, using tools like AnyDesk for swift resolutions in Pretoria’s fast-paced environment.
We integrate with Azure and Google Workspace, cutting expenses by up to 30% through optimised scaling. Standout features:
- Pretoria-Focused Service: Handling local issues like load shedding with tailored UPS setups.
- Affordable Structure: Flat fees for 10–250 users, no extras.
- Quick Fixes: Under 2-hour average response, covering Centurion to Hatfield.
- Solid Results: Backing SMEs in an 8% GDP-contributing tech sector adding 50,000 jobs since 2023.
Take advantage of our money back guarantee which states that if you are not happy with our Managed IT service in the first four months of the SLA agreement, you can cancel with only 24 hour notice, and we will refund you for up to 30 days of our Managed IT service, no questions asked.
Does your company have IT problems that are giving you sleepless nights?
ASG offers an All-inclusive, Comprehensive and Customised IT Support Solutions for a low Fixed Monthly Fee
ASG manages your full IT lifecycle, customised for Pretoria’s sectors like government and logistics. We prioritise uptime in high-demand settings.
Key services:
- Helpdesk Support: Endless remote aid for devices and software, plus on-site for hardware.
- Network Setup: Cabling, WiFi boosts, and VoIP for reliable links.
- Cyber Defence: Firewalls, scans, and backups against 53% SME extortion surge.
- Cloud Migration: Hybrid shifts with load shedding-proof inverters for 4+ hours’ power.
- Server Handling: Virtualisation and recovery plans.
- Procurement: Sourcing gear with warranties.
Supporting Windows, macOS, and hybrids, we align with 2025 trends like IoT for efficiency.
Benefits of ASG IT Support in Pretoria
Partnering with ASG slashes downtime by 80%, easing team burnout. Pretoria firms gain 25% productivity lifts post-setup, fuelling digital shifts.
Advantages:
- Savings: Flat model trims TCO over internal IT.
- Legal Fit: POPIA encryption and audits dodge up to R10 million penalties.
- Growth-Ready: Scales sans lock-in for hybrid setups.
- Threat-Proof: Hunts AI-driven risks in Africa’s evolving landscape.
Our B-BBEE status enhances empowerment alongside top-tier aid.
POPIA-Compliant IT Support for Pretoria Operations
POPIA requires strong data practices; ASG weaves in encryption, MFA, and audits. GDPR-compatible for global ties, we simplify compliance for Pretoria entities.
How do you begin with ASG?
Many IT Companies in Pretoria make it complicated where we keep it simple and in plain English
We meet with you to discuss your IT frustrations and understand more about your business. We will assess your IT infrastructure with our comprehensive IT & Technology Assessment worth R6500 for free (under 2 hours, no commitment or payment required) to determine where your information technology and IT security is at risk and then provide you with a clear and concise road map to mitigate all IT problems.
Our Technology Assessment includes:
- Our Key accounts manager and IT specialists will visit you at your office to review IT infrastructure, servers, firewall, network security, internet and wireless connectivity, backup procedures, UPS and power requirements etc.
- We help create your clear and concise IT plan for the next 2 years to ensure that you know where your IT infrastructure and systems needs to be reconfigured to best practice, replaced, upgraded or implemented to ensure uptime for your critical business systems.
- Our IT consultant will meet with you to explain your Technology Assessment in plain English and discuss ways we can help your business.
WATCH THE VIDEO BELOW TO LEARN MORE ABOUT ASG AND HOW THEY CAN HELP YOUR BUSINESS WITH IT
Book a free IT assessment from ASG's IT Companies in Pretoria today
WHY CHOOSE ASG OVER OTHER IT COMPANIES IN SOUTH AFRICA
We serve more than 80 companies that entrust their IT outsourcing to us, and they consistently express their ongoing appreciation for the dedicated attention we provide to them and their businesses whenever they require prompt resolution of their IT issues. This appreciation primarily stems from the fact that our support services are unparalleled in their professionalism, comprehensiveness, and speed.
In the regions of Pretoria, we’ve observed that while other IT companies may deliver swift service, they frequently overlook the crucial aspects of maintaining quality and professionalism.
This is where our extensive experience and knowledge, spanning over 30 years, come into play, benefitting numerous companies. With a team of over 40 highly-trained IT professionals, we stand as a formidable support behind our clients, ready to address any challenges that may arise. Our commitment is not only to swiftly resolve issues but also to optimize your IT spending, ensuring your IT infrastructure remains in optimal and impeccable condition.
We serve more than 80 companies that entrust their IT outsourcing to us, and they consistently express their ongoing appreciation for the dedicated attention we provide to them and their businesses whenever they require prompt resolution of their IT issues. This appreciation primarily stems from the fact that our support services are unparalleled in their professionalism, comprehensiveness, and speed.
In the regions of Pretoria, we’ve observed that while other IT companies may deliver swift service, they frequently overlook the crucial aspects of maintaining quality and professionalism.
This is where our extensive experience and knowledge, spanning over 30 years, come into play, benefitting numerous companies. With a team of over 40 highly-trained IT professionals, we stand as a formidable support behind our clients, ready to address any challenges that may arise. Our commitment is not only to swiftly resolve issues but also to optimize your IT spending, ensuring your IT infrastructure remains in optimal and impeccable condition.
CONTACT ASG for IT support services today
There are many IT Companies in Pretoria that offer a range of IT services but when you are looking for one to be your outsourced IT company then it is better to choose one that covers them all. For example, experienced IT companies that have been around for 30+ years tend to offer all the services required to run a complete IT department. These are the type of IT companies that your business should choose because the experienced IT companies will know how to handle all IT-related issues that your business could face. This will ensure you have one point of contact for all your IT issues. The best trait to look for in these IT companies is if they offer free compressive technology assessments.
A managed IT Service Provider or Outsourced IT Department in Pretoria can remotely manage your IT equipment or go to your premises in order to manage your IT infrastructure and end-user systems.
- Remote IT Support
- Computer Support
- IT Support Contracts
- IT Consulting Services
- Server and Network Support
- IT Assessments and Network Audits
- Monitored Backups & Data Protection
- Internet Connectivity such as Fibre, LTE and Wireless
- Computer Network Cabling, Installation and Wireless Networking
Outsourcing your IT and IT infrastructure to an IT Company in Pretoria allows you to focus more on your business and less on managing your IT because your outsourced IT company will have the team required to maintain your IT infrastructure at a more affordable cost than if you had an IT technician or internal IT staff. Essentially, you are getting an entire team of professional IT technicians to support your business for less than your in-house technician.
An initial two hour Technology Assessment consultation is absolutely free. The advantage of this free assessment is that you can call-out an IT Company in Pretoria to do a complete and comprehensive IT risk assessment to identify any strengths and weaknesses in your company’s IT infrastructure. After the IT Company provides you a comprehensive report, you can request a customised quote on getting your IT infrastructure fixed and secure again.
There are over 80 companies that outsource their IT to ASG where customers constantly express their gratefulness for how ASG fixes their IT problems quickly and efficiently. This is due to ASG’s trained engineers providing IT supports services in a most professional, comprehensive manner to businesses in Pretoria.
ASG’s over 30 years of experience and knowledge assist many companies keep their IT running optimally because their team of over 40 trained IT professionals are monitoring and managing your IT infrastructure continuously. Their IT technicians ensure that no matter the IT issues, they are capable of solving the issues and keeping your IT infrastructure running in optimally.
We serve Pretoria central, Centurion, Menlyn, Hatfield, Lynnwood, and nearby suburbs with remote and on-site options.
Yes, our SLAs offer round-the-clock monitoring and fixes for vital systems, ideal for Pretoria’s non-stop business needs.
We deploy UPS and inverters for over 4 hours’ backup, keeping servers, WiFi, and cloud access running smoothly.
ASG starts at R5,500 monthly flat-rate, covering unlimited support for SMEs—no surprises, fully scalable.
Absolutely, we handle seamless shifts to hybrid clouds, including data security and minimal downtime for local operations.
It encompasses unlimited helpdesk, proactive monitoring, cybersecurity, backups, network management, and on-site visits, all tailored for Pretoria SMEs to ensure seamless operations.
Yes, we provide firewalls, antivirus solutions, vulnerability scans, and threat monitoring to combat rising cyber risks, including the 53% surge in SME extortion attacks.
Our average response time is under 2 hours for remote support, with on-site dispatch within 4 hours across Pretoria, Centurion, and surrounding areas for rapid resolution.