IT Support Johannesburg

IT Support Companies Johannesburg - ASG

Comprehensive IT Support services for companies in Johannesburg

Few IT companies in Johannesburg offer the no risk guarantee on IT support contracts that ASG does.

In addition to offering the widest range of support services and products, ASG has raised the bar in terms of customer satisfaction and service delivery.
IT Support Companies Johannesburg - ASG

If we fail to match the response times as specified in your support contract, the client is able to charge a penalty fee. You therefore never have to pay for services you do not receive.

ASG is an IT support company in Johannesburg and we benefit from a number of associations and partnerships with leading IT and business solution partners to offer you the most comprehensive IT support services available. These partnerships guarantee our ability to meet your needs.

ASG offers an unlimited service desk, meaning that you do not have the stress of additional costs incurred every time a problem arises.

The same applies to our help desk. Not only do we offer you unrivalled support but things that are often overlooked, such as the upgrade of patches, malware and anti-virus software.

We also scan your network bandwidth use to notify you of any drains that might slow down your system as well as a host of other products.

Take advantage of our money back guarantee which states that if you are not happy with our service in the first four months you can cancel with only 24 hour notice, and we will refund you for 30 days of service, no questions asked.
We also offer IT support in Sandton and Pretoria IT services, as well as reliable cloud PBX systems.

Does your company have IT problems that are giving you sleepless nights?

ASG offers an All-inclusive, Comprehensive and Customised IT Support Solutions for a low Fixed Monthly Fee

ASG is one of the leading IT companies in Johannesburg and offers professional Outsourced IT Support Services.

  • If your business has between 10 to 250 PCs, we can provide you with a customisable IT Solution with professional expertise at an affordable rate, ensuring that your IT infrastructure is always performing at its peak.
  • We have been in the IT industry for over 30 years as an Outsourced IT Company where we have helped reduce and minimise technological & IT security risks, lower operational costs and make sure that everything, with regard to IT, is running smoothly.
  • Our goal is to no add you as a customer but to build relationships that are long term and become a partner in your business as your CIO & Outsourced IT Department. 
  • We have various monitoring solutions that keep track of your IT to ensure we resolve any problem that arises as soon as possible so that we focus on your IT while you focus on running your business.

 

How do you begin with ASG?

Many IT Companies in Johannesburg make it complicated where we keep it simple and in plain English

We meet with you to discuss your IT frustrations and understand more about your business. We will assess your IT infrastructure with our comprehensive IT & Technology Assessment worth R6500 for free  (under 2 hours, no commitment or payment required) to determine where your information technology and IT security is at risk and then provide you with a clear and concise road map to mitigate all IT problems.

Our Technology Assessment includes:

  • Our Key accounts manager and IT specialists will visit you at your office to review IT infrastructure, servers, firewall, network security, internet and wireless connectivity, backup procedures, UPS and power requirements etc. 
  • We help create your clear and concise IT plan for the next 2 years to ensure that you know where your IT infrastructure and systems needs to be reconfigured to best practice, replaced, upgraded or implemented to ensure uptime for your critical business systems. 
  • Our IT consultant will meet with you to explain your Technology Assessment in plain English and discuss ways we can help your business.

Why choose ASG over other IT companies in Johannesburg:

We have over 80 companies that outsource their IT to us where they show continuous appreciation for how we give our full attention to them and their business when they need their IT problems fixed. This is mainly because our support services are the most professional, comprehensive and speedy services out there. We have found other IT Companies in Johannesburg to maintain a swift service but quite often forget to maintain their quality and professionalism.
That is where our years of experience and knowledge (30+ years)  have helped and are helping many companies because we have an entire team of 40+ trained IT professionals behind them to ensure that no matter how many problems arise we are there to solve it and at the same time ensure that we are consolidating your IT spend while keeping your IT infrastructure running at optimal and pristine condition.

Our ratings

ASG IT Companies Ratings and Reviews

Still have more questions and want to learn more?

Contact us today to learn more.

Visit us at www.asg.co.za to read feedback from our customers and see why we are one of the leading IT companies in Johannesburg.

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Contact Details

National number: 086 100 5179
International: +27 86 100 5179
Alternate Landline no: 011 975 7521

Johannesburg (Head Office)

115 Monument Road

Kempton Park, 1620 

Gauteng, South Africa

Sandton - Morningside

140A Kelvin Drive
Morningside Manor, 2196

Midrand

191 Bekker Road
Midrand, 1686

Centurion

29 Tshiomate Close
Centurion, 0154

Cape Town

31 De Uitkijk
Welgedaght, Belville, 7530

Durban

Corner Moffat Drive and Stewart Drive,
Ballito, Durban, 4420

info@asg.co.za / support@asg.co.za


ASG is Level 4 (100%) B-BBEE

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