ASG IT Support Services

IT SUPPORT ALBERTON

Do these IT problems keep you up at night?

Concerned about potential network hacking or the encryption of your financial data by ransomware keep you up at night? Are you unsure about the effectiveness of your IT security, firewall, or server protection against malicious threats?

Frustrated with an inconsistent IT team that takes hours to resolve recurring IT issues, only to find these problems resurfacing? It seems they lack the necessary skills to effectively address your IT concerns and maintain the seamless operation of your systems.

Tired of your unreliable IT team that takes hours to solve IT problems that keep coming back and they do not seem to have the skills to fix your IT issues and keep your systems running smoothly?

ASG is your preferred IT solutions partner for a low Fixed Monthly Fee

IT SUPPORT COMPANIES ALBERTON - ASG

Comprehensive IT Support services for companies in Alberton

Few IT companies in Alberton offer the no risk guarantee on IT support contracts that ASG does.

In addition to offering the widest range of support services and products, ASG has raised the bar in terms of customer satisfaction and service delivery.
IT Support Companies Alberton - ASG

ASG understands the unique IT challenges faced by businesses in Alberton. As your local IT support partner, we are dedicated to delivering comprehensive and user-friendly IT services tailored specifically to meet the needs of Alberton’s diverse business landscape.

Remote and Onsite IT Support: Your Fast-Track to Problem Resolution

ASG is here to ensure that your IT operations run seamlessly. We offer specialized remote and onsite IT support, providing immediate response and resolution to any IT issues that may arise, so your business never skips a beat.

1. Remote IT Support

Our remote IT support services allow us to diagnose and address IT problems swiftly, no matter where you’re located. With just a click or a call, our expert team is ready to guide you through troubleshooting steps or remotely resolve technical issues to minimize disruptions.

2. Onsite IT Support

For more complex challenges, our onsite IT support ensures that a qualified technician is dispatched to your location promptly. Whether it’s a hardware malfunction or intricate software issue, we’re by your side to provide hands-on assistance and quick resolutions.

Client Success Stories

“ASG’s remote IT support came to our rescue during a crucial project. Their quick response and expert guidance ensured we stayed on track and met our deadlines. They are our go-to IT partner.” – Mike Turner, IT Manager, ABC Enterprises

“When our network crashed, ASG’s onsite IT support arrived promptly. Their technician efficiently diagnosed and resolved the issue, getting us back up and running in record time. Their dedication is unmatched.” – Sarah Johnson, Operations Director, XYZ Corp

 

Premier IT Support Services in Alberton with ASG

ASG IT Support Services, established in 1988, is your trusted IT company in Alberton, delivering IT support services to businesses with 10250 users in Alberton, Gauteng, and surrounding areas like Johannesburg, Germiston, and Boksburg. With 37 years of experience, we provide tailored, world-class IT solutions to ensure your business thrives in a digital world.

Why Choose ASG for Your Alberton IT Support?

When searching for an “IT company in Alberton,” ASG stands out for its reliability and expertise. Here’s why: 

  • 37+ Years of Excellence: Since 1988, we’ve served over 80 businesses with a 98% client satisfaction rate. 
  • Comprehensive IT Support: From hardware maintenance to cybersecurity and cloud solutions, we’re your all-in-one IT department, reducing vendor complexity. 
  • Local Alberton Expertise: Our proximity to Alberton ensures rapid onsite and remote support, addressing local challenges like load shedding’s impact on IT systems. 
  • POPI Act Compliance: We adhere to South Africa’s Protection of Personal Information Act (POPI) and GDPR, using encrypted access and Multi-Factor Authentication to safeguard your data. 
  • Money-Back Guarantee: Our confidence in delivering exceptional IT support services comes with a satisfaction guarantee. 

Our team of over 40 certified professionals is dedicated to keeping your business operational, secure, and scalable.

What IT Support Services Does ASG Offer in Alberton? 

ASG provides a full suite of IT support services tailored to Alberton businesses, including: 

🖥️ Service📋 Description
🔧 Managed IT ServicesProactive monitoring and maintenance of servers, desktops, and networks to prevent downtime.
🛡️ Cybersecurity ProtectionFirewalls, real-time threat detection, and anti-ransomware solutions to combat the 22% rise in South African cyberattacks in 2024 (SABRIC Cybersecurity Report).
☁️ Cloud SolutionsScalable cloud servers and virtualization for cost efficiency and flexibility, ideal for Alberton’s growing businesses.
🌐 Network InfrastructureFibre, wireless, and PBX installations with zero downtime. Client testimonial: “ASG’s PBX setup transformed our customer service with crystal-clear calls.”
💾 Data Backup & RecoveryMonitored backups to ensure business continuity, critical in Alberton’s load-shedding-prone environment.
🆓 Free IT AssessmentsComprehensive evaluations to identify vulnerabilities and optimize your IT infrastructure.

Our Service Level Agreements (SLAs) guarantee fast response times, with monthly reports and preventative maintenance checklists. 

Take advantage of our money back guarantee which states that if you are not happy with our Managed IT service in the first four months of the SLA agreement, you can cancel with only 24 hour notice, and we will refund you for up to 30 days of our Managed IT service, no questions asked.

Does your company have IT problems that are giving you sleepless nights?

How Can IT Support Services Benefit My Alberton Business? 

Investing in IT support services from a trusted IT company in Alberton drives efficiency and growth. A 2025 ITWeb survey found that 67% of South African businesses improved productivity through outsourced IT. ASG’s benefits include: 

  • Minimized Downtime: 24/7 support resolves issues before they disrupt operations, critical for Alberton’s retail and manufacturing sectors. 
  • Cost Savings: Flat-rate plans (R6,000–R95,000/month, based on 10–250 users) include unlimited support, eliminating surprise costs. 
  • Enhanced Security: With cybercrime costing South African businesses R2.2 billion annually (SABRIC, 2024), our POPI-compliant solutions protect your data. 
  • Scalability: Our services grow with your business, supporting Alberton’s dynamic SME market. 

Where to Find a Reliable IT Company in Alberton? 

ASG is headquartered at CNR Monument Road & Dann Road, Kempton Park, Johannesburg, just a short drive from Alberton. Our Gauteng presence ensures quick response times for onsite support. Unlike competitors offering fragmented services, ASG provides a single point of contact for all IT needs. Contact us to schedule a free IT assessment: 

How Does ASG Compare to Other IT Companies in Alberton? 

ASG specializes in IT support services with a holistic approach. Our advantages include: 

🧩 Feature📌 Details
🔄 All-Inclusive SolutionsOne provider for hardware, software, and cybersecurity—no need to juggle multiple vendors.
📍 Local ExpertiseDeep understanding of Alberton’s business landscape, load shedding, and compliance.
🎓 Certified TeamMicrosoft and Google-certified professionals delivering top-tier service.
🏆 Proven Results98% client satisfaction and 37 years of experience you can trust.

How do you begin with ASG?

Many IT Companies in Alberton make it complicated where we keep it simple and in plain English

We meet with you to discuss your IT frustrations and understand more about your business. We will assess your IT infrastructure with our comprehensive IT & Technology Assessment worth R6500 for free  (under 2 hours, no commitment or payment required) to determine where your information technology and IT security is at risk and then provide you with a clear and concise road map to mitigate all IT problems.

Our Technology Assessment includes:

  • Our Key accounts manager and IT specialists will visit you at your office to review IT infrastructure, servers, firewall, network security, internet and wireless connectivity, backup procedures, UPS and power requirements etc. 
  • We help create your clear and concise IT plan for the next 2 years to ensure that you know where your IT infrastructure and systems needs to be reconfigured to best practice, replaced, upgraded or implemented to ensure uptime for your critical business systems. 
  • Our IT consultant will meet with you to explain your Technology Assessment in plain English and discuss ways we can help your business.

WATCH THE VIDEO BELOW TO LEARN MORE ABOUT ASG AND HOW THEY CAN HELP YOUR BUSINESS WITH IT

Book a free IT assessment from ASG's IT Companies in Albreton today

WHY CHOOSE ASG OVER OTHER IT COMPANIES IN SOUTH AFRICA

We proudly help more than 80 companies with their IT needs. They trust us to take care of their technology tasks. They like us because we always pay attention to what they want and fix their tech problems quickly. Our support services are really good and people like how professional, thorough, and fast we are.

Around Alberton, we noticed that other IT companies are fast at fixing things, but they forget about doing a good job and being professional. But at ASG, we make sure to be responsible and give you both fast and really good services.

We’ve been doing this for over 30 years, so we’re experts. We have a big team of 40 trained IT experts who are ready to solve any problems. We don’t just fix things fast, we also help you spend your IT money wisely and make sure your tech stuff works perfectly.

And here’s something important: we’re one of the best IT companies in South Africa. We promise that if you don’t like our IT services, we’ll give you your money back. If you’re not happy with our Managed IT service in the first four months, you can cancel with just 24 hours’ notice. We’ll even refund you for up to 30 days of our service without asking any questions.

Our Ratings & Rewards
Businesses looking for Outsourced IT companies in Alberton can find all round and affordable solutions from ASG.  
We have dozens of years of experience with small and large businesses receiving custom IT support solutions and services from ASG no matter the complexities. Our priority is providing you with a swift and professional turnaround on all kinds of IT services in Alberton, regardless of how big or small your company is. 
We are confident that we can support your business with our professional no-nonsense IT services that are reliable, affordable, and in plain English. Contact ASG with the CONTACT ASG button below.

CONTACT ASG for IT support services today

FAQ'S ABOUT IT SUPPORT COMPANY'S IN ALBERTON

IT support services manage your businesss IT infrastructure, including hardware, software, and cybersecurity. In Alberton, where load shedding disrupts operations, reliable IT support ensures uptime and security (SABRIC, 2024). 

A managed IT Service Provider or Outsourced IT Department in Alberton can remotely manage your IT equipment or go to your premises in order to manage your IT infrastructure and end-user systems.

  • Remote IT Support
  • Computer Support
  • IT Support Contracts
  • IT Consulting Services
  • Server and Network Support
  • IT Assessments and Network Audits
  • Monitored Backups & Data Protection
  • Internet Connectivity such as Fibre, LTE and Wireless
  • Computer Network Cabling, Installation and Wireless Networking

Outsourcing your IT and IT infrastructure to an IT Company in Alberton allows you to focus more on your business and less on managing your IT because your outsourced IT company will have the team required to maintain your IT infrastructure at a more affordable cost than if you had an IT technician or internal IT staff. Essentially, you are getting an entire team of professional IT technicians to support your business for less than your in-house technician.

An initial two hour Technology Assessment consultation is absolutely free. The advantage of this free assessment is that you can call-out an IT Company in Alberton to do a complete and comprehensive IT risk assessment to identify any strengths and weaknesses in your company’s IT infrastructure. After the IT Company provides you a comprehensive report, you can request a customised quote on getting your IT infrastructure fixed and secure again.

There are over 80 companies that outsource their IT to ASG where customers constantly express their gratefulness for how ASG fixes their IT problems quickly and efficiently. This is due to ASG’s trained engineers providing IT supports services in a most professional, comprehensive manner to businesses in Alberton.

ASG’s over 30 years of experience and knowledge assist many companies keep their IT running optimally because their team of over 40 trained IT professionals are monitoring and managing your IT infrastructure continuously. Their IT technicians ensure that no matter the IT issues, they are capable of solving the issues and keeping your IT infrastructure running in optimally.

Look for a provider with local presence and expertise. ASG, based near Alberton, offers tailored solutions. 

Yes, we comply with the POPI Act and GDPR, using encryption and Multi-Factor Authentication to protect your data. 

Our SLAs ensure rapid response times, with most issues resolved remotely within hours. Onsite support is available for complex cases. 

We provide firewalls, threat detection, and backups to counter the 22% rise in cyberattacks in South Africa (SABRIC, 2024). 

Still have more questions ABOUT ASG'S IT COMPANIES IN ALBERTON?