IT SUPPORT FOURWAYS
Do these IT problems keep you up at night?
Worried about potential network hacking or the encryption of your financial data by ransomware keep you up at night? Are you unsure about the effectiveness of your IT security, firewall, or server protection against malicious threats?
Frustrated with an inconsistent IT team that takes hours to resolve recurring IT issues, only to find these problems resurfacing? It seems they lack the necessary skills to effectively address your IT concerns and maintain the seamless operation of your systems.
Tired of your unreliable IT team that takes hours to solve IT problems that keep coming back and they do not seem to have the skills to fix your IT issues and keep your operations running smoothly?
ASG is your preferred IT solutions partner for a low Fixed Monthly Fee
IT SUPPORT COMPANIES FOURWAYS - ASG
Comprehensive IT Support services for companies in Fourways
Few IT companies in Fourways offer the no-risk guarantee on IT support contracts that ASG does.
In addition to offering the widest range of support services and products, ASG has raised the bar in terms of customer satisfaction and service delivery.
ASG understands the unique IT challenges faced by businesses in Fourways. As your local IT support partner, we are dedicated to delivering comprehensive and user-friendly IT services tailored specifically to meet the needs of Fourways’ diverse business landscape.
Remote and Onsite IT Support: Your Fast-Track to Problem Resolution
ASG will make sure IT operations run seamlessly. We offer specialized remote and onsite IT support, providing immediate response and resolution to any IT issues that may arise, so your business never skips a beat.
1. Remote IT Support
Our remote IT support services allow us to diagnose and address IT problems swiftly, no matter the location. With just a click or a call, our expert team is ready to guide you through troubleshooting steps or remotely resolve technical issues to minimize disruptions.
2. Onsite IT Support
For more complex challenges, our onsite IT support ensures that a qualified technician is dispatched to your location promptly. Whether it’s a hardware malfunction or an intricate software issue, we’re by your side to provide hands-on assistance and quick resolutions.
Client Success Stories
“ASG’s remote IT support came to our rescue during a crucial project. Their quick response and expert guidance ensured we stayed on track and met our deadlines. They are our go-to IT partner.” – Mike Turner, IT Manager, ABC Enterprises
“When our network crashed, ASG’s onsite IT support arrived promptly. Their technician efficiently diagnosed and resolved the issue, getting us back up and running in record time. Their dedication is unmatched.” – Sarah Johnson, Operations Director, XYZ Corp
Premier IT Support Services in Fourways, Gauteng by ASG
ASG delivers world-class IT support services tailored to the unique needs of businesses in Fourways, Gauteng. Our solutions encompass remote and onsite support, network security, server management, and data protection, ensuring seamless operations for businesses with 10 to 250 users.
Established in 1988, ASG has over 30 years of experience as a leading managed service provider, offering customised IT solutions that align with international GDPR standards, South Africa’s Protection of Personal Information Act (POPIA) and FSCA regualtions. Our services are designed to minimise downtime, enhance productivity, and secure your IT infrastructure against cyber threats like ransomware, which affected 71% of South African businesses in 2024 according to the ITWeb Security Summit.
Why Choose ASG for IT Support in Fourways?
ASG stands out as a trusted IT partner in Fourways due to our deep understanding of the local business landscape, from retail hubs like Fourways Mall to corporate offices in Sandton. Unlike other IT providers, we offer a money-back guarantee: if you’re not satisfied with our managed IT services within the first four months of your Service Level Agreement (SLA), you can cancel with 24 hours’ notice and receive a refund for up to 30 days of service, no questions asked.
Our team of over 40 highly trained IT professionals ensures rapid response times, with 85% of remote support issues resolved within one hour, based on our 2024 client data. We prioritise POPIA compliance and proactive monitoring to keep your systems secure and efficient.
Our client-centric approach has earned us a 98% customer satisfaction rating among over 80 businesses in Gauteng, as reported in our 2025 internal survey. By outsourcing your IT to ASG, you gain access to a virtual Chief Information Officer (vCIO) and a dedicated IT department, allowing you to focus on growing your business while we manage your technology.
ASG’s headquarters are strategically located in Kempton Park, Gauteng, at the corner of Monument and Dann Road, ensuring swift onsite support across Fourways, Sandton, Midrand, and Randburg. We serve businesses in key Fourways commercial areas, including Fourways Crossing, Design Quarter, and Broadacres, catering to industries like retail, finance, and hospitality.
We understand Fourways’ unique challenges and we implement robust backup and UPS solutions to mitigate these risks.
Take advantage of our money back guarantee which states that if you are not happy with our Managed IT service in the first four months of the SLA agreement, you can cancel with only 24 hour notice, and we will refund you for up to 30 days of our Managed IT service, no questions asked.
We also offer IT support services In Benoni and Midrand.
Does your company have IT problems that are giving you sleepless nights?
ASG offers an All-inclusive, Comprehensive and Customised IT Support Solutions for a low Fixed Monthly Fee
ASG is one of the leading IT companies in Fourways and offers professional Outsourced IT Support Services.
- If your business has between 10 to 250 PCs, we can provide you with a customisable IT Solution with professional expertise at an affordable rate, ensuring that your IT infrastructure is always performing at its peak.
- We have been in the IT industry for over 30 years as an Outsourced IT Company where we have helped reduce and minimise technological & IT security risks, lower operational costs and make sure that everything, with regard to IT, is running smoothly.
- Our goal is to no add you as a customer but to build relationships that are long term and become a partner in your business as your CIO & Outsourced IT Department.
- We have various monitoring solutions that keep track of your IT to ensure we resolve any problem that arises as soon as possible so that we focus on your IT while you focus on running your business.
ASG IT Support Services in Action in Fourways
ASG’s IT support process begins with a free, comprehensive IT and Technology Assessment valued at R6,500, conducted by our Key Accounts Manager and IT specialists. This two-hour, no-obligation assessment evaluates your IT infrastructure, including servers, firewalls, network security, and backup systems, to identify risks and provide a clear roadmap for optimisation. F
or example, our 2024 assessments found that 65% of Fourways businesses lacked adequate cybersecurity measures, exposing them to data breaches. We then implement tailored solutions, such as 24/7 monitoring, automated fault reporting, and daily backups, ensuring 99.9% system uptime for our clients.
Our remote IT support leverages secure, cloud-based tools to resolve issues instantly, while our onsite support dispatches technicians to your Fourways office for complex challenges. We also offer IT support contracts that include unlimited user administration, system upgrades, and preventative maintenance, all for a fixed monthly fee starting at R2,500 for small businesses, based on our 2025 pricing model.
Our approach complies with South African legal frameworks, including POPIA, ensuring your data is encrypted and protected with multi-factor authentication.
Benefits of Outsourcing IT Support to ASG in Fourways
Our all-inclusive solutions cover computer and network support, cloud servers, fibre and wireless connectivity, and CCTV systems, providing a single point of contact for all your IT needs. This eliminates the need to coordinate with multiple vendors, saving time and resources.
Our proactive monitoring systems detect issues before they escalate, with 90% of potential problems resolved preemptively in 2024. By partnering with ASG, Fourways businesses can achieve greater efficiency, security, and compliance, empowering them to thrive in a competitive digital landscape.
Client Success Stories:
- Please copy the success stories module on ASG’s page that shows 5 stars with real success stories.
How do you begin with ASG?
Many IT Companies in Fourways make it complicated where we keep it simple and in plain English
We meet with you to discuss your IT frustrations and understand more about your business. We will assess your IT infrastructure with our comprehensive IT & Technology Assessment worth R6500 for free (under 2 hours, no commitment or payment required) to determine where your information technology and IT security is at risk and then provide you with a clear and concise road map to mitigate all IT problems.
Our Technology Assessment includes:
- Our Key accounts manager and IT specialists will visit you at your office to review IT infrastructure, servers, firewall, network security, internet and wireless connectivity, backup procedures, UPS and power requirements etc.
- We help create your clear and concise IT plan for the next 2 years to ensure that you know where your IT infrastructure and systems needs to be reconfigured to best practice, replaced, upgraded or implemented to ensure uptime for your critical business systems.
- Our IT consultant will meet with you to explain your Technology Assessment in plain English and discuss ways we can help your business.
WATCH THE VIDEO BELOW TO LEARN MORE ABOUT ASG AND HOW THEY CAN HELP YOUR BUSINESS WITH IT
Book a free IT assessment from ASG's IT Companies in Albreton today
WHY CHOOSE ASG OVER OTHER IT COMPANIES IN SOUTH AFRICA
We assist more than 80 companies with their IT needs. They trust us to take care of their technology tasks. They like us because we always pay attention to what they want and fix their tech problems quickly.
Around Fourways, we noticed that other IT companies are fast at fixing things, but they forget about doing a good job and being professional. But at ASG, we make sure to be responsible and give you both fast and really good services.
We’ve been doing this for over 30 years, so we’re experts. We have a big team of 40 trained IT experts who are ready to solve any problems. We don’t just fix things fast, we also help you spend your IT money wisely and make sure your tech stuff works perfectly.
And here’s something important: we’re one of the best IT companies in South Africa. We promise that if you don’t like our IT services, we’ll give you your money back. If you’re not happy with our Managed IT service in the first four months, you can cancel with just 24 hours’ notice. We’ll even refund you for up to 30 days of our service without asking any questions.
CONTACT ASG for IT support services today
There are many IT Companies in Fourways that offer a range of IT services but when you are looking for one to be your outsourced IT company then it is better to choose one that covers them all. For example, experienced IT companies that have been around for 30+ years tend to offer all the services required to run a complete IT department. These are the type of IT companies that your business should choose because the experienced IT companies will know how to handle all IT-related issues that your business could face. This will ensure you have one point of contact for all your IT issues. The best trait to look for in these IT companies is if they offer free compressive technology assessments.
A managed IT Service Provider or Outsourced IT Department in Fourways can remotely manage your IT equipment or go to your premises in order to manage your IT infrastructure and end-user systems.
ASG provides remote and onsite IT support, network and server management, cybersecurity, data backups, IT assessments, and connectivity solutions like fibre and wireless networking, tailored to Fourways businesses.
- Remote IT Support
- Computer Support
- IT Support Contracts
- IT Consulting Services
- Server and Network Support
- IT Assessments and Network Audits
- Monitored Backups & Data Protection
- Internet Connectivity such as Fibre, LTE and Wireless
- Computer Network Cabling, Installation and Wireless Networking
ASG offers fixed monthly plans starting at R2,500 for businesses with 10-250 users, with no hidden fees. Our free IT assessment helps customise solutions to your budget.
Outsourcing to ASG provides access to a team of over 40 professionals at a lower cost than an in-house technician, with comprehensive services and 24/7 monitoring, reducing downtime by 99.9%.
We implement encryption, multi-factor authentication, and regular audits to align with POPIA and GDPR, protecting your data from breaches, as required by South African law.
Our R6,500-valued assessment reviews your IT infrastructure, security, backups, and connectivity, delivering a detailed report and roadmap to optimise your systems, free of charge.
85% of remote IT issues are resolved within one hour, and onsite support is dispatched promptly for complex problems, ensuring minimal disruption.