You will be absolutely convinced that ASG is the best network support vendor available to you.

Selecting an IT support company to support your computer network systems can be challenging. The technology is complex for a start and there are so many IT support companies to choose from. It’s easy to get overwhelmed trying to compare one company to another.

The experience of our Certified Network Engineers and Technicians, combined with our strategic partnerships, allows us the ability to competently evaluate all of your organization's IT needs. Our solutions are designed to reduce your costs, increase your revenue and mitigate your business risks through their productivity and efficiency enhancing benefits.

We honestly believe that when you consider all the facts, you will be absolutely convinced that ASG is the best IT support company available to you:

• Great Prices – we charge a single simple monthly fee for all of your network management and remote problem resolution. We don’t charge subscribers by the hour, so you never need to worry about the cost of calling us.

• Discounted Services – if you subscribe to our IT Support Services you get a discount on all projects that we undertake for you.

• Rapid Response – we can perform over 70% of your IT Support remotely, without the delay, inconvenience and most importantly, the cost of having an expensive engineer onsite.

• Onsite Support – when it’s needed we can quickly get an engineer onsite to solve your problems. In fact some of our support plans include onsite support at no additional cost.

• Real Live Plain-English Speaking Engineers – as a small business you just don’t have the time to wait around when you have a problem.

• Superb Support Systems – we have used our technical skills to choose the best support and security management systems specifically for the needs of small and growing businesses. We’ve selected the best and made the investment in them on your behalf.

• Designed for Small and Medium Sized Companies – we only deal with small and medium sized companies, so we have huge amounts of experience of their special needs. If you are a company such as this our service and our experience is tailored to your needs.

• 30-Day Money Back Guarantee – how many support companies are willing to provide a clear and unequivocal guarantee? To eliminate the stress and uncertainty of hiring competent computer repair technician, we’ve decided to offer our customers a 100% risk free, 30-Day Money Back Guarantee on all of our work.

• Free. No Obligation. IT Assessment and Network Audit – we will evaluate your situation for FREE and give you a guaranteed price in writing (not an estimate) on what it will take to get you back up and running. If you want us to provide the service we’ll get started right away.

NO RISK GUARANTEE for our IT Support Contracts

Because of the importance and complexity of selecting an outsourced IT service provider, we have taken the risk out of doing business with ASG by offering:

	Our Service Promise We have penalties clauses in our SLA, if we don’t provide you with optimum performance. Our guarantee: If we fail to match the response times or service levels guaranteed to our “Total Care” IT Support SLA agreement, you can request that we pay a R500 penalty per incident – that’s right we’ll credit your monthly subscription for R500 per incident (Limited to 100% of your monthly support fee). That way you won’t ever pay for service that you don’t get.
	No long term Contracts You can give 24 hours notice if you are not happy with our performance in the first 4 months. Thereafter – a 90 days cancelation period applies.
	Money-Back Guarantee If you are not happy with our services in the first 4 months, you can cancel with 24 hours notice and we will refund you for 30 days service – NO QUESTIONS ASKED We can offer this NO RISK approach because of our proven performance. We regularly measure our service levels and our clients’ satisfaction and the results are consistently excellent.