Need Computer Support? Get on with your work … while we repair your Computer or Laptop…  

Computer’s are the IT workhorses of most small and medium sized businesses.

When they go wrong it’s important that your employees can get their problems solved quickly and easily …

When you are on the phone you can pass the management of your Computer to our engineer by clicking on the pop-up box that appears on your screen. You’ll be able to watch us fix your problem as we talk with you on the telephone, or you can get on with something else while we fix the problem for you.

Computer Support Service

Our Computer Support Service or online computer repair is a time-saving and cheaper way of troubleshooting and fixing your PC. With remote PC support, you don’t need to visit a PC repair shop or wait for technician to diagnose your computer. And because our remote support, computer repair service does not require traveling time, we can offer you better response times to resolving your computer problems.

Via our remote access server, our technicians can securely connect to your computer and view exactly what error/s you see on your screen. Thus, we can analyze and resolve your computer problems on a real time basis. Plus, remote computer support or remote desktop access also allows us to readily and efficiently answer all computer hardware/software related enquiries you may have.

In fact, most of our clients love the benefit of being able to show them how to install an application, run a program, configure their email, etc.

Best of all, our remote access, computer support service allows us to assist you right now, right in the comfort of your computer! Say good bye to downtime and headaches! Our technicians are all set to help you, and have solid years of experience repairing computer issues remotely from any location. Contact us today to get started.

Essential Services To Protect Your Computer’s and Laptop's

Our IT support contracts include a full range of essential services. No more expensive annual renewals – we will manage it all for you while you get on with running the business. Anti-virus protection included in our service and centrally managed by us.

• Anti-virus and spyware protection included in our service and centrally managed by us.
• Microsoft patches and Service Packs managed, downloaded and applied by ASG to prevent hackers and eliminate bugs.
• Data backup to your servers and online to our secure data centre.
• Spam control to reduce the nuisance and wasted time of unwanted email.

Our engineering staff’s combined years of industry training, certifications, and collective experience serving our numerous loyal customers can handle simple to the most complex hardware diagnostics, troubleshooting and repairs at our support center.

What equipment can we support?

Our Service Desk personnel are certified to support all Microsoft Network Operating Systems, Desktop Operating Systems, Office Applications and all versions of Outlook, Exchange Server and SQL Server, as well as Server and Desktop Hardware, Printers, Network Copiers, Scanners, Smartphones and PDA's. 

Computer Repairs

ASG is a full-service computer repairs company that caters to residential users and businesses all throughout Gauteng. We have a highly skilled PC support team with an extensive array of expertise in all things related to fixing computers. If you need computer services and having PC issues like upgrade problems, networking concerns, or if your computer is running slow or has stopped working, we are here to fix your computer.

We offer both onsite computer repairs and mobile computer repairs options for your total convenience. Some of our computer support services include: virus and spyware removal, network setups, data recovery and backup, installation of hardware peripherals, computer hardware repairs, PC maintenance, and many others.

Why buy a new computer if we can have it repaired and regularly maintained? The next time your PC stopped working correctly or crashed, contact us immediately and our PC support technicians will run a full diagnostic test to determine exactly what the problem is. Afterwards, we will resolve the problem and execute a complete maintenance check-up to guarantee that there are no other impending issues.

Computer Maintenance

Regular computer maintenance is very important and must not be overlooked. And remember that it’s not just business computers that need computer system maintenance or computer hardware maintenance. All computers require certain amount of care and attention—whether for business or home use.

With new software being installed or memory being used, each computer changes over time. Unfortunately, these changes, no matter how minor, could potentially cause a problem without you even knowing it. Performing maintenance services ensures that your computer is always in tip-top shape, and prevents a lot of computer problems that will also save you time and money.

If you need expert advice on computer maintenance or computer repairs, our technicians can provide you computer services of all sorts—from simple computer trouble shooting to even the most complicated PC problems. Using our unique checklist, our computer services will revive your PC to its former glory and get it running as good as new.

Reduce risk of data loss, virus infection, computer breakdown, and many other computer troubles by getting regular computer maintenance services.

Laptop and Notebook Repairs

Is your laptop too sluggish? Is your notebook not booting? Like most gadgets, laptops and notebooks can be confusing to attempt to fix on your own. In fact, without proper knowledge and training, you can even further worsen the problem. Don’t fret; ASG can help. Aside from desktop repair, we provide notebook repair, laptop repair service, laptop parts replacement, and upgrade services for your notebook or laptop.

Here at ASG, we can diagnose and perform laptop repair and notebook repair services for a wide variety of brands or models. Our technicians are skilled in troubleshooting and repairing even the toughest problems for brands like HP, Toshiba, Acer, Mecer, Samsung, Gigabyte, IBM / Lenovo, Dell, and many others.

No need to buy a new laptop or notebook—we can have it repaired for a fraction of the cost of purchasing new. For all you know, you only need a simple laptop screen repair or laptop screen replacement to make your old laptop in working condition again, and as good as new. We offer very affordable prices for quality laptop computer repair services, which already include parts, labour, and return shipping (if applicable). Plus, all repairs and upgrades at ASG are warranted. Don’t just entrust with anyone your valuable hardware and data.

Please feel free to contact us should you need notebook repair or laptop repair service, or visit any of our laptop computer repair centre.

Virus & Spyware Removal

Is your computer too slow or sick for unknown reasons? It might be infected by a malicious software or malware, which may be a type of virus, spyware or adware. Our virus removal experts can troubleshoot your PC and verify if it needs to undergo virus, adware or spyware removal services. We can also install the latest antivirus software on your computer to protect it from all future malicious attacks.

What is a virus and why do you need to remove virus from computer? A computer virus is a program or script that harms your computer’s health, causing it to run slow, malfunction, corrupt or lose important files. Viruses can create multiple duplicates of themselves and travel across computer networks to infect other computers. If you don’t have antivirus protection installed on your computer, you may risk hardware damage, operating system breakdown, and even complete computer failure.

What is spyware? While spywares do not duplicate themselves and spread or cause data loss, these programs can invade your privacy. Spyware can capture confidential information like passwords, credit usernames, card information, email addresses, surfing habits, etc. If left unnoticed, spywares are capable of sharing these personal information across the web. The most common sign of a spyware is that your PC will have problems connecting to the internet or start to run very slow. If you suspect a spyware trouble, you should immediately contact us for diagnosis and to have spyware remover installed on your computer.

What is adware? An adware is a cousin of spyware, and does not normally duplicate or cause data loss. You may unsuspectingly get adware by downloading or installing a free program. These free applications sometimes have built-in advertisements that automatically play, show or load on your PC to generate revenue for its author. Though essentially not harmful, adware may also be integrated with spyware that can invade your privacy. Moreover, adware can be particularly annoying and time-consuming, as you need to close those unwanted pop-up ads every time they show.

If you are experiencing these scenarios, contact us as soon as possible to remove virus from your computer. Our skilled virus removal technicians use latest malware removal and antivirus software to detect viral problems, remove infections and secure your PC for its future well being. ASG can also install computer firewall to restrict the data that can pass through it and to protect a networked server or computer against potential invasion and damage.

Buying / Upgrading a Computer

Is your computer too old or too slow that you’re thinking about buying a computer? Or perhaps it doesn’t have enough memory that you need a computer memory upgrade? There are a lot of computer upgrade steps that you can take to improve your computer’s overall performance.

But whether to upgrade the existing equipment or replace it with a new one depends on the estimated usage of the system, the machine’s current condition, and your computer needs. While your PC can be a good candidate for a computer upgrade, not all of its components can be upgraded. And in some cases, it’s even more cost-efficient to buy a new computer.

To help you make an informed decision, our team of skilled technicians will work with you to assess whether you simply need to buy computer parts and upgrade your computer, or you have to purchase a new one. Rest assured that our technicians will recommend the most suitable options for you at an affordable price!

ASG offer computer upgrade services for all types of desktops and laptops across Gauteng.

Just Pick Up the Phone

How much is it worth to your organization to receive help when you need it? Sometimes it is the difference between getting that task, project or bid completed on time, or missing your deadline. Face it - that equates to real rands and cents.